Emergency Tech Rescue

Get urgent care and support when you need it 🧐

ER for your website

Website won't load? Get it fixed with priority support!

Check all the boxes

When those few quick updates that need to go live tomorrow aren't done today!

Who yah gonna call?

Have a bug and just aren't sure what to do. This product is for you.

So you don't have to

When you need small updates, or stuff just isn’t working.

I’ll do the heavy lifting.
You reap the benefits.

Frequently Asked Questions

This support request is generally meant to be used for urgent situations by customers who aren’t already paying a Care and Support Solution retainer.

Example scenarios include, but aren’t limited to: 

  • Entire website is unresponsive
    • Errors, white screen of death…something like that
  • Transactional emails aren’t being sent from the website
  • E-commerce customers can’t complete their purchases
  • Marketing emails aren’t going out, or are otherwise messed up
  • Content updates to your website that will take two hours or less

While I don’t provide ’round the clock support – it is, after all, just me – I do guarantee that I will take a look and you will receive status information on your issue during my office hours the very next time my office is open.

For support purposes, my hours of operation are Monday – Friday from 9am – 2pm Eastern Standard Time.

Seems kinda short doesn’t it?

The more time I spend communicating, the less time I spend actually working, so only expect status updates and responses from me during those hours. I generally get up very early and go to bed rather late (yeah I’m a mom so …you know).  I use those outside hours to great advantage so that by time the I am officially “in the office”, I should have a status for you.a

What clients say!

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Mark Ficher

Billing details

Your order

Product Subtotal
Emergency Tech Rescue  × 1 $597.00
Subtotal $597.00
Total $597.00
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